(03) 5998 5759 Make an enquiry

Registered NDIS provider · South-East Melbourne

A home where people are supported to live the life they choose.

Supported Independent Living, community participation, daily living and respite, delivered by a team that treats your home as your own.

Make an enquiry Arrange a visit

We respond to every enquiry within one business day.

Open-plan living room and kitchen in a MY DSP Supported Independent Living home
Person-centred care Supports built around each person's goals
  • Registered NDIS provider
  • South-East Melbourne
  • Experienced, vetted support team
  • Person-centred & dignified

What we do

Supports built around each person

Everything we offer is shaped by the goals, routines and preferences of the people we support, never the other way around.

Why MY DSP

Why families and coordinators choose us

In short: MY DSP is a registered NDIS provider that families and support coordinators choose for three reasons. We respond within one business day, we run small homes with high staff ratios, and we treat the people we support like family. Here is what that means in practice.

  • We respond within one business day

    Every enquiry gets a real reply from a real person, quickly. Coordinators tell us responsiveness is the difference, so we make it a promise.

  • Small homes, high staff ratios

    Our homes are deliberately small with strong staffing, so support is consistent, calm and built around the people who live there.

  • Experienced, culturally diverse team

    Our support workers are vetted, experienced and reflect the communities we serve, so people feel understood, not just managed.

  • Confident with complex needs

    We support people with complex and high support needs that other providers turn away, with the training and patience it takes to do it well.

  • Registered and accountable

    As a registered NDIS provider we work to the NDIS Practice Standards and are independently audited, accountability you can check.

  • Families and coordinators kept close

    Clear, honest communication throughout. You are never left wondering how the person you care about is doing.

How it works

Enquiring is simple and pressure-free

Three calm steps, no jargon, no obligation, and a real person to talk to at every stage.

  1. 1

    Tell us about the person

    Share a little about the participant, their goals and the support they’re looking for. A quick call or the form is all it takes.

  2. 2

    Visit and get to know us

    Come and see a home, meet the team and ask anything. We’ll talk honestly about whether we’re the right fit.

  3. 3

    Settle in, supported

    We build a support plan around the person and stay in close contact with family and coordinators throughout.

Our homes

Real homes, in real neighbourhoods

Comfortable, accessible houses in quiet South-East Melbourne streets, close to shops, transport and community.

Lounge room in a MY DSP Supported Independent Living home A participant preparing food in the kitchen with support A comfortable private bedroom in a MY DSP home Accessible bathroom with grab rails in a MY DSP home

Areas we serve

Support across South-East Melbourne and Gippsland

We provide Supported Independent Living and community support in these areas. Choose yours to see how we can help locally.

South-East Melbourne

Gippsland

See all areas we serve

Questions & answers

Frequently asked questions

Straight answers to the questions families and support coordinators ask us most.

What is the NDIS?

The NDIS (National Disability Insurance Scheme) is Australia’s national scheme that funds supports for people with permanent and significant disability. Funding is provided through an individual NDIS plan, which can pay for supports like Supported Independent Living, community participation and support coordination.

Is MY DSP a registered NDIS provider?

Yes. MY DSP is a registered NDIS provider delivering Supported Independent Living and community supports across South-East Melbourne. Being registered means we work to the NDIS Practice Standards and are independently audited.

What is Supported Independent Living (SIL)?

Supported Independent Living (SIL) is help with everyday tasks in your home, funded through the NDIS, so you can live as independently as possible. At MY DSP it means a calm, well-run home with consistent, person-centred support day and night.

Do you have any SIL vacancies right now?

Vacancies change regularly, so the quickest way to find out is to call (03) 5998 5759 or make an enquiry. We will tell you honestly what is currently available and whether it is a good match for the person you are enquiring for.

Which areas do you serve?

We support people across South-East Melbourne, including Dandenong, Cranbourne, Clyde North, Pakenham and Frankston, and across Gippsland around Traralgon and the Latrobe Valley.

Do you support people with complex or high support needs?

Yes. Our team is experienced in supporting people with complex and high support needs, with small homes and high staff ratios so support is consistent and unhurried. Talk to us about the person’s needs and we will be honest about whether we are the right fit.

How do I refer a participant or make an enquiry?

You can call (03) 5998 5759 or use the enquiry form on this page. Both families and support coordinators are welcome to get in touch, and a real person responds to every enquiry within one business day.

How much does support cost?

Your supports are funded through your NDIS plan, so there are no out-of-pocket prices to quote. We are happy to talk through how the supports you need are funded under your plan, with no pressure and no obligation.

Can families and support coordinators stay involved?

Yes, always. We keep families, nominees and support coordinators closely in the loop, because the people who know a participant best are part of the team, not on the outside of it.

Make an enquiry

Let's talk about the right support

Tell us a little about the person you're enquiring for. We'll listen, answer your questions honestly, and help you work out the next step.

  • A real person replies within one business day
  • No pressure, no obligation, no prices over email
  • Visits and phone calls always welcome

Start your enquiry

Takes about a minute.

We'll only use your details to respond to this enquiry.