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What we do

Supports built around each person

Everything we offer is shaped by the goals, routines and preferences of the people we support, never the other way around.

How it fits together

Supports that work together

Most people we support receive more than one kind of support, woven into a single, consistent plan, not a set of disconnected services.

  • One coordinated team

    Your supports are delivered by people who actually talk to each other, so nothing falls through the gaps.

  • Built around goals, not services

    We start with the person’s goals and shape the supports to fit, never the other way around.

  • Flexible as life changes

    Supports can grow, ease back or change over time as needs and goals change. We move with you.

Available across South-East Melbourne and Gippsland →

Why MY DSP

Why families and coordinators choose us

In short: MY DSP is a registered NDIS provider that families and support coordinators choose for three reasons. We respond within one business day, we run small homes with high staff ratios, and we treat the people we support like family. Here is what that means in practice.

  • We respond within one business day

    Every enquiry gets a real reply from a real person, quickly. Coordinators tell us responsiveness is the difference, so we make it a promise.

  • Small homes, high staff ratios

    Our homes are deliberately small with strong staffing, so support is consistent, calm and built around the people who live there.

  • Experienced, culturally diverse team

    Our support workers are vetted, experienced and reflect the communities we serve, so people feel understood, not just managed.

  • Confident with complex needs

    We support people with complex and high support needs that other providers turn away, with the training and patience it takes to do it well.

  • Registered and accountable

    As a registered NDIS provider we work to the NDIS Practice Standards and are independently audited, accountability you can check.

  • Families and coordinators kept close

    Clear, honest communication throughout. You are never left wondering how the person you care about is doing.

Questions & answers

Our supports: your questions answered

Straight answers to the questions families and coordinators ask about our NDIS supports.

What NDIS supports does MY DSP provide?

MY DSP provides Supported Independent Living (SIL), community participation, daily living support, respite and short-term accommodation, and support coordination, across South-East Melbourne and Gippsland.

Can I combine more than one support?

Yes. Most people we support receive a few supports woven into one consistent plan, for example Supported Independent Living alongside community participation and daily living support. We coordinate them so they work together.

How do I know which support is right for me?

You do not need to work it out alone. Tell us about the person and their goals, and we will help you understand the options. Support coordination can also help you make the most of an NDIS plan.

Do you support people with complex or high support needs?

Yes. We are experienced in supporting people with complex and high support needs, with small homes and high staff ratios so support stays consistent and unhurried.

Are your supports funded by the NDIS?

Yes, our supports are funded through participants’ NDIS plans, so there are no out-of-pocket prices. We are happy to talk through how each support is funded under a plan.

Make an enquiry

Talk to our team about the right support

Tell us a little about the person you're enquiring for. We'll listen, answer your questions honestly, and there's no pressure or obligation.

Make an enquiry (03) 5998 5759

We reply within one business day